- Introduction
These Terms of Use govern access to and use of the services, facilities, and digital resources associated with Mindil Beach Casino Resort, operated by Delaware North Darwin Casino Pty Ltd trading as Mindil Beach Casino and Resort. The resort is located at Gilruth Avenue, The Gardens, Mindil Beach, Darwin, Northern Territory, Australia 0820.
By accessing the resort premises, using any service provided by Mindil Beach Casino Resort, or engaging with any official digital resource, including the website at mindilbeachcasinoresort.com.au, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and all applicable policies referenced in this document.
These Terms of Use apply in conjunction with any specific policy documents published by Mindil Beach Casino Resort, including but not limited to the Conditions of Entry, Gift Card Terms and Conditions, and Responsible Practices documentation.
- Operator Details
Mindil Beach Casino Resort is owned and operated by Delaware North Darwin Casino Pty Ltd. The resort holds a Liquor Licence issued under the applicable Northern Territory licensing framework, with Liquor Licence Number 80100141. All services provided at the resort are subject to the laws of the Northern Territory of Australia.
- Conditions of Entry
3.1 Age Requirements
Access to the gaming areas of Mindil Beach Casino Resort is restricted to persons aged 18 years and over. No person under the age of 18 is permitted to enter or remain in any gaming area at any time.
Liquor will not be sold or supplied to any person under the age of 18 years, in accordance with Northern Territory liquor licensing law.
Minors may be present in designated restaurant areas until midnight, provided they are accompanied at all times by a parent or guardian who is 18 years of age or over.
For hotel accommodation bookings made through certain channels, the minimum check-in age is 18 years.
3.2 Behaviour and Conduct
All persons entering the resort premises are required to comply with the Conditions of Entry as published by Mindil Beach Casino Resort. These conditions prohibit illegal conduct, undesirable behaviour, and any activity that disrupts the operation of the resort or the experience of other guests.
Mindil Beach Casino Resort reserves the right to refuse entry to, or remove from the premises, any person who fails to comply with the Conditions of Entry or who is subject to an active exclusion agreement.
3.3 Excluded Persons
Persons who are subject to a self-exclusion agreement or any other exclusion order are prohibited from entering the gaming areas of the resort. Excluded persons are required to comply with the terms of their exclusion agreement for the full duration of the exclusion period.
Self-exclusion periods range from a minimum of three months to a maximum of four years. Guests seeking to enter into a self-exclusion agreement may do so by meeting privately with a Gambling Harm Minimisation Officer at the resort.
- User Obligations
All persons using the services of Mindil Beach Casino Resort, whether on-premises or through official digital channels, are required to:
- Provide accurate and truthful information when making bookings, enquiries, or completing any required documentation.
- Comply with all applicable laws of the Northern Territory of Australia.
- Respect the rights and safety of other guests, staff, and third parties present at the resort.
- Adhere to all posted notices, signage, and instructions issued by resort staff.
- Not engage in any conduct that constitutes fraud, misrepresentation, or interference with resort operations.
- Gift Card Terms
Gift Cards and Promotional Gift Cards issued by Delaware North Darwin Casino Pty Ltd trading as Mindil Beach Casino and Resort are subject to separate Gift Card Terms and Conditions. The following key provisions apply:
- The cardholder is responsible for the use and safety of the gift card from the time of receipt. The cardholder may be held liable for transactions made using the card unless such transactions result from fraud or negligence on the part of the operator.
- Gift cards are subject to expiry conditions as specified in the Gift Card Terms and Conditions document. The use of gift cards is governed by the laws of the Northern Territory, Australia.
- Cardholders should retain their gift card in a secure location. Lost, stolen, or damaged cards are subject to the conditions outlined in the applicable terms document.
- Personal Information and Privacy
Mindil Beach Casino Resort collects and handles personal information in accordance with applicable privacy legislation. This includes the collection of biometric data in certain circumstances as part of the entry and security procedures at the resort.
Enquiries regarding the use of personal information, including biometric data, may be directed to the resort by telephone on 08 8943 8897.
Personal information collected by the resort is used for the purposes of operating the resort, managing guest services, complying with legal obligations, and administering responsible gaming programs.
- Responsible Gaming Obligations
Mindil Beach Casino Resort operates in accordance with its published Responsible Practices framework, which is directed at minimising gambling-related harm, encouraging responsible participation, and maintaining compliance with applicable regulatory requirements.
Guests who have concerns about their gambling behaviour, or the behaviour of another person, are encouraged to contact resort staff or a Gambling Harm Minimisation Officer directly. Information regarding responsible gaming resources is available at mindilbeachcasinoresort.com.au/responsible-practices/.
- Governing Law
These Terms of Use and all associated policies are governed by the laws of the Northern Territory of Australia. Any dispute arising in connection with these Terms of Use or the use of resort services is subject to the jurisdiction of the courts of the Northern Territory.
- Amendments
Mindil Beach Casino Resort reserves the right to amend these Terms of Use and any associated policy documents at any time. Updated terms will be made available through official resort channels. Continued use of resort services following any amendment constitutes acceptance of the revised terms.
- Contact Information
General enquiries:
Phone: +61 8 8943 8777
Hotel and restaurant reservations:
Phone: +61 8 8943 8881
Email: [email protected]
Personal information enquiries:
Phone: 08 8943 8897
Postal and physical address:
Mindil Beach Casino Resort
Gilruth Avenue, The Gardens
Mindil Beach, Darwin
Northern Territory, Australia 0820
Official website: mindilbeachcasinoresort.com.au